📘 Smart Skill – Refund & Cancellation Policy
📅 Last Updated on: 25 October 2025
Welcome to Smart Skill.
This Refund & Cancellation Policy applies to all purchases made through our website www.smartskill.in, mobile application, and related digital services.
1. General Policy
All payments made to Smart Skill for online courses, training programs, and digital products are non-refundable.
Before purchasing, users are requested to carefully read course details, eligibility, and technical requirements.
Once payment is completed, no cancellation or refund request will be accepted — regardless of the mode of payment (UPI, Card, Net Banking, Wallet, etc.).
2. Non-Refundable Services
The following services are fully non-refundable:
Online and offline computer courses (DCA, ADCA, Tally, etc.)
Digital products or downloadable materials
Course registration and certification fees
Franchise or training partnership fees
Smart Skill reserves the right to approve or deny refunds only in exceptional cases such as duplicate payment or technical error, verified by Razorpay transaction records.
3. Cancellation Policy
Once a course or digital product is purchased, it cannot be canceled.
If a user faces login or access issues, our technical support team will assist in resolving the problem — replacement will be provided, not refund.
4. Duplicate or Failed Transactions
If a transaction is found to be duplicate or failed, users can contact our support team within 7 working days.
Upon verification, Smart Skill will initiate a full or partial refund to the same payment source.
Refund processing time may take up to 7–10 business days, depending on your bank or payment provider.
5. Disputes & Chargebacks
In case of any payment disputes, users must contact Smart Skill directly before filing any chargeback with their bank or payment provider.
Unauthorized or fraudulent chargebacks will lead to immediate account suspension.
6. Contact Information
For refund or payment-related issues, please contact:
📧 Email: smartskill333@gmail.com
💬 WhatsApp: 9473312500
🌐 Website: www.smartskill.in
7. Acceptance of Policy
By purchasing or enrolling in any Smart Skill service, you acknowledge that you have read and agreed to our No Refund & Cancellation Policy.